This video shows the process of recording and resolving customer issues. Windchill Customer Experience Management (CEM) allows customers to perform multiple simultaneous actions like getting the product back, performing a failure investigation and compliance reporting, Windchill Nonconformance and CEM modules allow any role based user to escalate critical quality issues into enterprise level Corrective and Preventive Actions (CAPA). Closed Loop Quality!... (Show more)(Show less)
Beginning with Windchill 10.2 M020, PTC Windchill Workgroup Manager for CATIA V5 updates the status icon, including out-of-date status, any time the status changes in the local workspace or the commonspace. Previously, the status icon was updated only when PDM actions were performed in the PTC Windchill Workgroup Manager client.... (Show more)(Show less)
Our free tutorials have a new home - and they are no longer alone. We have created the new PTC Learning Connector Portal to provide a one-stop shop for learning and support for PTC software. Access free tutorials, support content and eLearning via one single site.